Privacy Policy

1. Information we collect

We collect information you provide when you create an account or place an order — your name, phone number, email, delivery address, city, pincode and order notes. We also collect information about your orders and interactions with the site, such as items viewed, items added to cart and orders placed.

2. How we use your information

We use your information to process and deliver your orders, communicate order updates, respond to support requests, prevent fraud and misuse, and improve our products and service. If you opt in, we may also use your email or phone to send offers and recommendations.

3. Sharing with service providers

We share limited information with the service providers who help us run FreshCart — for example, delivery partners (name, phone and address to complete delivery), payment processors, SMS and email providers, and analytics services. These providers are permitted to use your information only for the services they provide to us.

4. Cookies & analytics

We use cookies and similar technologies to keep you signed in, remember your cart and preferences, and understand how the site is used. You can control cookies through your browser settings; disabling some cookies may affect site features.

5. Data retention

We keep your account and order information for as long as your account is active and for a reasonable period afterwards to meet tax, accounting and legal requirements. You may ask us to delete your account at any time using the contact details below.

6. Your choices

You can update your profile and address details from your account, unsubscribe from marketing messages using the link in the email, and request access to, correction of, or deletion of your personal information by writing to us.

7. Security

We take reasonable steps to protect your information, including encryption in transit and access controls on our systems. No system is completely secure, so please use a strong password and keep your account credentials confidential.

8. Children

FreshCart is intended for use by adults. We do not knowingly collect information from children under 18. If you believe a child has provided us with information, please contact us and we will delete it.

9. Changes to this policy

We may update this policy from time to time. The "Last updated" date at the top reflects the most recent change.

10. Contact

For any privacy question or request, write to us at finbazaarinfo@gmail.com or at our registered office address shown below.